Terms of service

Welcome to Natsumi Skincare. By accessing or using our website: bynatsumi.com, purchasing products, or interacting with any services offered by Natsumi Skincare (“we,” “us,” “our”), you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

If you do not agree to these Terms, do not use our website or purchase our products.

1. Use of Our Website

You must be at least 18 years old to use our Site or place an order.
You agree not to use our Site for any unlawful or unauthorized purpose, including violating any laws in your jurisdiction.

You may not:

  • Interfere with the operation of the Site

  • Attempt unauthorized access to our systems

  • Use our content for commercial purposes without permission

2. Product Information

We strive to provide accurate descriptions, pricing, and ingredient lists.
However, Natsumi Skincare does not guarantee that product descriptions, packaging, availability, or other content on the Site is error-free, complete, or current.

All products are for external use only, unless specifically indicated otherwise.

3. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate

  • You are authorized to use the payment method

  • You understand pricing may be updated at any time

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities

  • Update product availability

  • Correct pricing errors

If we cancel an order after payment, you will receive a refund.

4. Shipping & Delivery

Shipping times are estimates and may vary due to factors outside our control.
Natsumi Skincare is not responsible for:

  • Delayed shipments

  • Lost or stolen packages after confirmed delivery

  • Incorrect addresses entered at checkout

Please review our Shipping Policy (if you want, I can write this too).

5. Returns, Refunds & Exchanges

Due to the personal nature of skincare items, all sales are generally final unless otherwise listed in our Return Policy.

If a product arrives damaged or incorrect, please contact us within 7 days of delivery at:
📧 [your support email]

6. Medical & Safety Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary between individuals.

Always perform a patch test and consult your healthcare provider if you have:

  • Allergies

  • Sensitive skin

  • Medical concerns

  • Are pregnant or breastfeeding

Natsumi Skincare is not responsible for adverse reactions or misuse.

7. Intellectual Property

All content on this Site—including text, images, graphics, logos, product names, and designs—is the property of Natsumi Skincare and protected under intellectual property law.

You may not reproduce or distribute any content without written permission.

8. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for their content, policies, or actions.

9. Limitation of Liability

To the fullest extent permitted by law, Natsumi Skincare is not liable for any:

  • Indirect or incidental damages

  • Losses resulting from product use

  • Website performance issues

  • Errors, interruptions, or security breaches

Your use of the Site and products is at your own risk.

10. Indemnification

You agree to defend and indemnify Natsumi Skincare from any claims, liabilities, damages, or expenses arising from:

  • Your use of our Site

  • Your violation of these Terms

  • Your misuse of products

11. Changes to These Terms

We may update these Terms at any time.
Updates will be posted on this page with a new effective date.

Continued use of the Site means you accept the updated Terms.

12. Contact Us

For questions, support, or legal concerns, contact us at:
📧 jamsr18@gmail.com